Pittsburgh DMA Privacy Policy: How We Collect & Protect Your Data

Effective Date: 08/04/2025

At Pittsburgh Digital Marketing Agency, LLC (“Pittsburgh Digital Marketing Agency,” “we,” “us,” or “our”), we’re deeply committed to protecting your privacy and handling your personal information with the utmost transparency and care. This Privacy Policy details how we collect, use, disclose, and safeguard the information you provide when accessing or using our website, https://pghdma.com (the “Website”), and outlines your rights and choices concerning your personal data.

By accessing or using our Website, you explicitly agree to the terms of this Privacy Policy and our practices described herein. If you disagree with these terms, please refrain from using our Website and services.

Information We Collect

We collect various types of information to provide and continuously improve our services to you.

Personal Information

We collect personal information that you voluntarily provide to us when you interact with our Website or engage with our services. This includes, but isn’t limited to:

  • Contact Information: Your full name, email address, and phone number.
  • Business Information: Your business name and the industry you operate in.

This information is typically provided when you fill out contact forms, subscribe to our newsletters, request more information about our services, or formally engage with us for our digital marketing solutions.

Non-Personal Information

Currently, we don’t actively collect non-personal information through automated means directly from your interactions with our Website, such as cookies, IP addresses, or browser metadata. However, trusted third-party services we integrate for essential functionalities like website analytics, security, or customer relationship management may collect such non-personal data as part of their operational processes.

How We Use and Share Your Information

We collect your personal information to provide and improve our services, communicate with you, and comply with legal obligations. Specifically, we may use your information for:

  • Service Delivery: To provide the digital marketing services you’ve requested, manage your accounts, process transactions, and fulfill our contractual obligations.
  • Customer Support: To efficiently respond to your inquiries, provide timely technical assistance, and address any concerns or issues you may encounter.
  • Communication with Existing Customers: To send you essential updates, service-related information, and follow-ups as part of your ongoing relationship with us.
  • Internal Operations: For crucial internal record-keeping, comprehensive data analysis, and to continuously improve our business operations, refine our service offerings, and enhance the functionality and security of our Website.

We may share your information with carefully selected and trusted third-party service providers who assist us in operating our website and delivering our services. These third parties are contractually bound to safeguard your information and are permitted to use it solely for the specific purposes for which we disclose it to them.

Our unwavering commitment is to protect your privacy.

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose.
  • We will not sell, rent, trade, or transfer your personal data to any external organizations or third parties under any circumstances.

Disclosure of Your Information

We may disclose your personal information if legally required or in response to valid requests by public authorities (e.g., a court order, subpoena, or governmental agency request). This includes complying with law enforcement or regulatory obligations.

Data Security and Protection

We implement robust administrative, physical, and technical safeguards designed to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Encrypted Data Transmission: Utilizing industry-standard SSL technology to encrypt all sensitive data during transmission.
  • Access Controls: Implementing strict access controls to limit who can access your personal information.
  • Regular Audits and Monitoring: Conducting regular security audits, vulnerability assessments, and continuously monitoring our systems for potential threats.

While we strive to use commercially acceptable means to protect your personal information, no method of data storage or transmission over the Internet can be guaranteed to be 100% secure.

Data Retention

We retain your personal data only for as long as it’s genuinely necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements. Once your data is no longer needed, or upon your explicit request, we will securely delete or anonymize it.

Your Rights and Choices

You have significant rights regarding your personal information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You may request that we correct any inaccurate or incomplete personal information.
  • Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-out of Marketing Communications: You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us using the details provided below.

SMS Communications and Compliance

By submitting your information through our Website where you provide your phone number, you are providing your explicit agreement and express written consent to receive SMS (text) messages from Pittsburgh Digital Marketing Agency.

Messaging Terms and Conditions: By providing your phone number and agreeing to receive texts, you consent to receive text messages from Pittsburgh Digital Marketing Agency, from 412-579-3580 regarding account notification, customer care, and marketing. Consent is not a condition of purchase. You may receive up to 4 messages per month. Message & data rates may apply. Reply STOP to unsubscribe at any time or HELP for assistance.

Types of SMS Messages:

  • Appointment reminders and confirmations
  • Service updates and important notifications
  • Follow-ups related to inquiries and service requests
  • Promotional content and special offers

How to Opt-Out: To opt out of future SMS communications, text STOP or UNSUBSCRIBE to any message you receive from us. You’ll receive a confirmation that you’ve been unsubscribed.

Data Privacy for SMS: We don’t share your phone number with third parties for their independent marketing purposes.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technological advancements, or evolving legal requirements. Any revisions will be posted on this page with an updated “Effective Date” at the top. Your continued use of the Website after any changes indicates your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: